Additional Helpful Resources and Vendors

A Caregiver’s Guide for Family and Loved Ones

My team created this page to answer the most common questions people ask about becoming caregivers for their loved ones. It also includes a list of expert resources that offer specialist support.


Let CaptionCall really help you connect! Our telephone captioning services help people with hearing loss understand phone calls better. See how we can make a difference for you.

Stay connected.

Use a CaptionCall phone to read and hear phone conversations. It works just like a regular landline phone with the advantage of real-time captions.

Hearing loss doesn’t have to affect your ability to communicate. If you have hearing loss that necessitates the use of captions, you can qualify to have no-cost CaptionCall service installed at your home.

To Learn More about CaptionCall and Order the Phone, click HERE     Here’s the link:

CaptionCall Veterans Self Cert Brochure

We’re excited to share CaptionCall with the American Legion Department of Georgia Veteran Members!

DMC website activated to help veterans

Good morning:

The Debt Management Center’s online website

For specific references to VSOs, please click on “Dispute your VA copay charges” near the bottom of the home page, and go to “Can I get legal representation for my dispute?”

Best wishes,

Marty Callaghan

Deputy Director, Claims Services

The American Legion


Health care delivery begins under new VA contract


ATLANTA — Today marks the beginning of community health care delivery to our local Veterans under the U.S. Department of Veterans Affairs (VA) contract awarded to Optum Public Sector Solutions, Inc., part of United Health Group, Inc.

“The new Community Care Network (CCN) contract awards reflect our ongoing commitment to increasing Veterans access to care,” said VA Secretary Robert L. Wilkie, “and were designed based on feedback from Veterans and other stakeholders.”

“We are confident it will greatly improve care coordination for Veterans here in our area and improve the timeliness of payments to our local community providers,” said Atlanta VA Health Care System Director Ann Brown.

TriWest Health Care Alliance has been managing VA’s community care network in the area and will fully transition responsibility to Optum over the next 30 days. VA community providers contracted by TriWest will not be automatically enrolled in CCN, so they will be required to sign up with Optum to continue providing services to Veterans under CCN.

VA’s new community care network is made up of six regions. Region 3 includes Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, Puerto Rico, South Carolina, Tennessee, and the U.S. Virgin Islands. VA is deploying this new network in phases to ensure continuity of care coordination. Veterans will continue to receive care from their current community providers during the transition.

The new network serves as the direct link between VA and local health care providers providing an industry-standard contract vehicle for VA to purchase care. Optum will manage the network and process claims for payment to local providers on behalf of VA.

Tincie Lynch

Veterans Advisory Board Liaison


Mark D. Demers, MBA, CM

Veteran Appeals Officer/

American Legion Department Service Officer

Georgia Department of Veterans Service

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