Service Officer

SERVICE OFFICERS TOOLKIT (webpage links)

VA HEALTHCARE

(1) Healthcare Eligibility

(2) MyHealthyVet

(3) Enroll in VA Healthcare

(4) Healthcare Co-Pay Schedule

(5) Prescription Co-Pay Schedule

(6) Mission Act

(7) VA Tele-health

(8) Tele-Health Fact Sheet

(9) VA Community Care

(10) Community Care Eligibility

(11) Community Care Billing

(12) Community Care Urgent Care Providers

(13) VA Urgent Care Locator

(14) Emergency Medical Care

(15) VA Medical Facilities in Georgia

(16) Women Healthcare Programs

(17) Mental Health Services

(18) VA Caregiver Program

COMPENSATION

(1) VA Welcome Kit

(2) VA Claims Process

(3) VA Compensation Tables

(4) Schedule for Rating Disabilities

(5) Compensation Benefit Rates

(6) VA Presumptive Conditions

(7) Blue Water Navy Act Fact Sheet

(8) Special Monthly  Compensation Fact Sheet

(9) Special Monthly Compensation Rate Table

(10) DBQ Fact Sheet

(11) DBQ Forms

(12) Incarceration Fact Sheet

(13) Active Military Service and VA Compensation Rule

(14) How the VA Determines Effective Dates

(15) NEXUS Letters

APPEALS

(1) Appeals Modernization Act (AMA)

(2) Appeals Modernization Fact Sheet

(3) VA Appeals Process

SURVIVOR / DEATH BENEFITS

(1) Planning Your Legacy

(2) Survivors Pension

(3) How to Calculate Survivors Pension

(4) Aid and Attendance (Pension)

(5) Survivors Pension Rates

(6) Dependency and Indemnity Compensation (DIC)

(7) Burial Eligibility

(8) Schedule A Burial

(9) State Memorial Cemeteries

(10) Military Funeral Honors

PENSION

(1) VA Pension Information

(2) Veterans Pension

(3) How to Calculate Pension

(4) Pension Rates

AMERICAN LEGION TFA / NEF

(1) Temporary Financial Assistance (TFA)

(2) TFA Application Form

(3) National Emergency Fund (NEF)

(4) NEF Application Form

HOMELESS VETERANS RESOURCES

(1) 90 Works (Southern GA)

(2) National Coalition of Homeless Veterans

(3) Veteran Empowerment Organization

(4) Hope Atlanta

(5) United Way Critical Needs Guide

(6) United Way 211 Program

(7) American Legion Homeless Taskforce

(8) VA Homeless Resources

(9) VETLANTA

RECORDS REQUEST / VA DEBT MANAGEMENT

(1) Request DD-214 / Military Records

(2) Request Service Treatment Records

(3) Debt Management – If You Owe

(4) Submit a Waiver

(5) Financial Status Report

(6) Submit a Compromise

CRSC / CRDP DISCHARGE UPGRADES

(1) Discharge Upgrade

(2) DD Form 293

(3) Combat Related Special Compensation (CRSC)

(4) Apply for CRSC

(5) DD Form 2860 (CRSC)

(6) Concurrent Retired Disability Pay (CRDP)

VA NURSING HOME OPTIONS

(1) VA Nursing Homes, Assisted Living, ans Home Health Care Info

(2) Geriatrics and Extended Care Home Page

(3) Community Learning Centers (VA Nursing Homes)

(4) Residential Settings and Nursing Homes

(5) Geriatrics and Extended Care Worksheets and Handouts

(6) Caregiver Self Assessment

(7) Veteran Shared Decision Making Worksheet

(8) VA Geriatrics and Extended Care Co-pays

(9) Application for Extended Care Services

STATE NURSING HOME OPTIONS

(1) Georgia War Veteran Homes

(2) Georgia War Veterans Nursing Home – Augusta

(3) Forms – Augusta

(4) Georgia War Veterans Home – Milledgeville

(5) Forms – Milledgeville

(6) Eligibility Criteria

ARMED FORCES RETIREMENT HOMES

(1) Gulfport Campus

(2) Washington Campus

(3) How to apply

VA EDUCATION PROGRAMS

VOCATIONAL REHABILITATION AND EMPLOYMENT (VR&E)

GEORGIA DEPARTMENT OF VETERAN SERVICES (GDVS)

(1) Claims Help

(2) Appeals Help

Health care delivery begins under new VA contract

 

ATLANTA — Today marks the beginning of community health care delivery to our local Veterans under the U.S. Department of Veterans Affairs (VA) contract awarded to Optum Public Sector Solutions, Inc., part of United Health Group, Inc.

 

“The new Community Care Network (CCN) contract awards reflect our ongoing commitment to increasing Veterans access to care,” said VA Secretary Robert L. Wilkie, “and were designed based on feedback from Veterans and other stakeholders.”

 

“We are confident it will greatly improve care coordination for Veterans here in our area and improve the timeliness of payments to our local community providers,” said Atlanta VA Health Care System Director Ann Brown.

 

TriWest Health Care Alliance has been managing VA’s community care network in the area and will fully transition responsibility to Optum over the next 30 days. VA community providers contracted by TriWest will not be automatically enrolled in CCN, so they will be required to sign up with Optum to continue providing services to Veterans under CCN.

 

VA’s new community care network is made up of six regions. Region 3 includes Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, Puerto Rico, South Carolina, Tennessee, and the U.S. Virgin Islands. VA is deploying this new network in phases to ensure continuity of care coordination. Veterans will continue to receive care from their current community providers during the transition.

 

The new network serves as the direct link between VA and local health care providers providing an industry-standard contract vehicle for VA to purchase care. Optum will manage the network and process claims for payment to local providers on behalf of VA.

Tincie Lynch

Veterans Advisory Board Liaison

 

Thru:

Mark D. Demers, MBA, CM

Veteran Appeals Officer/

American Legion Department Service Officer

Georgia Department of Veterans Service